Knowledge base
Running a shop
Rates, capacity, sales channels and software for job shops and bureaus.
Quote win rate: why buyers go quiet after a quote, and what to measure
How to calculate quote win rate, the usual reasons a buyer never replies, and the funnel measures that tell you whether you lost on price, speed or something else.
Running a shopQuoting, ERP and MES: what each system should own and how they connect
Quoting owns the price, ERP owns the commercial record, MES owns the shop floor. Where each one stops, what crosses between them, and how actual job data flows back.
Running a shopSelling manufacturing services online: website, quoting widget, e-commerce, marketplaces
The four ways a shop sells custom parts online, who sets the price and owns the customer in each, and what a shop website needs before it can take orders.
Running a shopHow to choose instant quoting software: a buyer's checklist
Fifteen questions to ask before you put an instant quote on your shop's website: processes, accuracy, cost model, testing, embedding, orders, price and lock-in.
Running a shopStarting a 3D printing service business: machines, pricing, channels, the first year
What to buy first, how to set prices that cover the machine and your time, where the first orders come from, and what the first year of a print service looks like.
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